AirAsia Hangzhou Office in China
Flyers can travel with ease by seeking assistance from the knowledgeable staff of the AirAsia Hangzhou Office. The kind and knowledgeable staff are always ready to guide you, from the time you book your ticket until you land at your destination.
Their goal is to provide customer-centric solutions to all the queries of their valuable passengers. They can help you with flight bookings, changes, check-ins, and more. If you have questions about in-flight entertainment, special services, or other extras, just ask! The team will make sure you know what’s available and help you choose the best options at affordable prices.
Just check the contact details and the address, drop by the office, and they will be happy to help you every step of the way!
Contact Information of AirAsia Office in Hangzhou, China
When it comes to flying with AirAsia, knowing where their office is located in Hangzhou can save you time and effort. The office is there to provide support and assistance with anything related to your flight.
| AirAsia Hangzhou Office Address | Yingbin Avenue, Xiaoshan, Hangzhou, Zhejiang, China. |
| Email Address | tmsupport@airasia.com, or atsc@hznota.com.cn |
| AirAsia Hangzhou, China Office Contact Number | 0845 605 3333 |
| AirAsia Hangzhou Office Working Hours | 9:00 AM to 5:00 PM, Monday through Friday. |
| Airport Name | Hangzhou Xiaoshan International Airport |
| Official website of AirAsia | https://www.airasia.com/ |
| AirAsia Online Check-in | https://www.airasia.com/check-in/v2/en/gb |
| AirAsia Flight Status | https://www.airasia.com/flightstatus/en/GB |
| AirAsia Facebook | https://www.facebook.com/airasiamove |
| https://www.instagram.com/airasiamove/ | |
| https://twitter.com/airasia | |
| YouTube | https://www.youtube.com/@airasia |
AirAsia Airport Office Information
If you are flying through the airport and have questions or need assistance, it is always a good idea to stop by the AirAsia Office inside the building. Here, you can receive help with checking in, baggage, last-minute changes, or flight status.
- Airport Name: Hangzhou Xiaoshan International Airport
- Airport Address: 6CPQ+9HC, Xiaoshan District, Hangzhou, Zhejiang, China
- Contact Number: +8657186662999
- Office Hours: 24 Hours daily.
- Email ID: ZGK@hzairport.com.
List of World Wide AirAsia Offices.
AirAsia Head Office / Headquarters Complete Details
If you can’t get the answers of your travel queries at the city office, the main office is where you can go for more support. Whether it is a special request or a complex issue, the head office team can provide guidance.
| Head Office Address | Lapangan Terbang Kuala Lumpur, 64000 KLIA, Selangor, Malaysia |
| Phone Number | +60386604333 |
| Office Working Hours | 24 Hours |
AirAsia’s Fleet of Planes
AirAsia operates a modern fleet of aircraft, designed for comfort, safety, and efficiency. These aircraft are eco-friendly, which helps to reduce emissions while providing a quiet and comfortable experience for passengers.
| Airbus | Seats | Range | Role | Features |
| Airbus A320-200 | 377 (mostly economy, some premium flatbeds) | 11,750 km | Medium-to-long haul flights to destinations like Australia, Japan, South Korea, and the Middle East. | – |
| Airbus A321neo | 377 | 13,334 km | Expanding long-haul network with better fuel efficiency and comfort | Quiet cabin, improved in-flight entertainment, premium flatbeds. |
| Airbus A321XLR (Coming Soon / On Order) | – | – | – | – |
Help Offered at the AirAsia Office in Hangzhou
The AirAsia office offers a range of services to make your travel experience easier. The staff is there to assist you before, during, and even after your flight.
| Flight Reservations | Airport and Web Check-in | Flights Cancellation |
| Flight Changes | Airport Lounges | Medical Assistance |
| Pet Travel | Unaccompanied Minor | Airport Facilities |
| Passports or Visa | Baggage Allowance | Refunds |
| In-Flight Meals | Infant Travel Policy | Manage Flights |
| Wifi Facilities | Check Flight Status | In-Flight Entertainment |
| Missing Luggage | Travel Documents | Name Change Policy |
| Seat Upgrades | Duty Free Allowance | Sports Equipment |
- Book or Cancel Your Flight: If you haven’t booked your flight yet, drop by the office and the staff will help you get that sorted out. Plans change? No problem! They can also help you cancel or make adjustments to your booking. Whether it is a last-minute change or you just need a new date, they are ready to handle it all.
- Manage Your Flight Booking: Life can throw curveballs, right? Whether you need to switch your flight dates, get a seat upgrade, or add an extra bag, the staff at the AirAsia Hangzhou Office are pros at handling these changes. They will guide you through the process so you’re not stressing about the details.
- Check-in Assistance: Struggling to check in online or at the kiosk? Don’t worry! The staff at the AirAsia Office in Hangzhou can give you a hand, whether you are having tech trouble or just prefer that personal touch. They will make sure you are all set to board without the hassle.
- Baggage Information: Wondering about baggage policies? The staff can explain how many bags you can take, what the extra charges are for more bags, and any restrictions (like size or weight limits). No surprises when it comes to your luggage!
- Travel Policies: Got questions about refunds, cancellations, or extra fees? The Hangzhou office has all the up-to-date info you need, so you can travel without second-guessing. Whether you are curious about travel insurance or penalties for changes, they have got you covered.
- Special Assistance: If you need extra help, whether it is mobility assistance, a wheelchair, or help for elderly passengers, just let the experts know ahead of time. They will make sure everything is arranged so you can travel smoothly and comfortably.
- Travel with Pets: Planning to bring your furry friend along? The AirAsia Hangzhou Office can give you the full rundown on the airline’s pet policy—like costs, whether your pet can travel in the cabin or cargo, and any special precautions. You will know exactly what to expect before you travel with your pet.
Conclusion
With the contact details of the AirAsia Office in Hangzhou, it is super easy to reach their professional staff. Whether you need help with check-in or bringing sports gear, the team is always ready to guide you and make your trip worry-free.
Hangzhou Airport Map Location Details
Frequently Asked Questions
The AirAsia Hangzhou Office address is No. 567 Jianguo North Road (建国北路567号), near Moyaying Bus Stop, Hangzhou.
You can reach out to the AirAsia staff by dialing 0845 605 3333.
The office offers services such as flight bookings, modifications, cancellations, baggage inquiries, check-in, special assistance, pet travel information, and more.
You can visit the office in person, speak to them over the call, or send them an email to get assistance.
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