| Address | Building, 2nd Floor, Soekarno-Hatta International Airport Jakarta 19110. |
| Email | tmsupport@airasia.com |
| Contact Number | +62 21 2927 0999 +62 804 1333 333 |
| Working Hours | Monday – Friday: 9.00 AM – 5.00 PM |
| Airport Name | Soekarno–Hatta International Airport |
| Official website of AirAsia | https://www.airasia.com/ |
| AirAsia Online Check-in | https://www.airasia.com/check-in/v2/en/gb |
| AirAsia Flight Status | https://www.airasia.com/flightstatus/en/GB |
| AirAsia Facebook | https://www.facebook.com/airasiamove |
| Instagram | https://www.instagram.com/airasiamove/ |
| Twitter | https://twitter.com/airasia |
| YouTube | https://www.youtube.com/@airasia |
