AirAsia Balikpapan Office in Indonesia

If you are starting your air journey from the Balikpapan, a visit to the nearest AirAsia office can make your travel planning much easier. The generous team at the AirAsia Balikpapan Office is always ready to help you with anything you need for your flight.

They can guide you in booking affordable tickets, choosing your seat, upgrading to premium, or even getting help with in-flight or airport WiFi. Need a wheelchair, want to cancel a flight, bring your pet, or add extra bags? They will thoroughly explain everything.

If you can’t visit in person, you can dial their toll-free number to get in touch with them from the comfort of your home. Either way, the helpful staff will make sure your travel is stress-free from the very start!

Contact Information of AirAsia Office in Balikpapan, Indonesia

When it comes to flying with AirAsia, knowing where their office is located in Balikpapan can save you time and effort. The office is there to provide support and assistance with anything related to your flight.

AirAsia Balikpapan Office Address	Balikpapan, Indonesia
Email Address	tmsupport@airasia.com
AirAsia Balikpapan, Indonesia Contact Number	080-46662222
AirAsia Balikpapan Office Working Hours	9:00 AM to 5:00 PM, Monday to Saturday
Airport Name	Sultan Aji Muhammad Sulaiman Sepinggan International Airport,
Official website of AirAsia	https://www.airasia.com/
AirAsia Online Check-in	https://www.airasia.com/check-in/v2/en/gb
AirAsia Flight Status	https://www.airasia.com/flightstatus/en/GB
AirAsia Facebook	https://www.facebook.com/airasiamove
Instagram	https://www.instagram.com/airasiamove/
Twitter	https://twitter.com/airasia
YouTube	https://www.youtube.com/@airasia

AirAsia Airport Office Information

If you are flying through the airport and have questions or need assistance, it is always a good idea to stop by the AirAsia Office inside the building. Here, you can receive help with checking in, baggage, last-minute changes, or flight status.

• Airport Name: Sultan Aji Muhammad Sulaiman Sepinggan International Airport,
• Airport Address: Jl. Marsma R. Iswahyudi, Sepinggan, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur 76115, Indonesia
• Contact Number: +62542766886
• Office Hours: 24 Hours Dsily.
• Email ID: occ@justaviation.aero, or dnz.lostfound@celebiaviation.com

List of World Wide AirAsia Offices.

AirAsia Head Office / Headquarters Complete Details

If you can’t get the answers of your travel queries at the city office, the main office is where you can go for more support. Whether it is a special request or a complex issue, the head office team can provide guidance.

Head Office Address	Lapangan Terbang Kuala Lumpur, 64000 KLIA, Selangor, Malaysia
Phone Number	+60386604333
Office Working Hours	24 Hours

AirAsia’s Fleet of Planes

AirAsia operates a modern fleet of aircraft, designed for comfort, safety, and efficiency. These aircraft are eco-friendly, which helps to reduce emissions while providing a quiet and comfortable experience for passengers.

Airbus	Seats	Range	Role	Features
Airbus A320-200	377 (mostly economy, some premium flatbeds)	11,750 km	Medium-to-long haul flights to destinations like Australia, Japan, South Korea, and the Middle East.	–
Airbus A321neo	377	13,334 km	Expanding long-haul network with better fuel efficiency and comfort	Quiet cabin, improved in-flight entertainment, premium flatbeds.
Airbus A321XLR (Coming Soon / On Order)	–	–	–	–

Help Offered at the AirAsia Office in Balikpapan

The AirAsia office offers a range of services to make your travel experience easier. The staff is there to assist you before, during, and even after your flight.

Flight Reservations	Airport and Web  Check-in	Flights Cancellation
Flight Changes	Airport Lounges	Medical Assistance
Pet Travel	Unaccompanied Minor	Airport Facilities
Passports or Visa	Baggage Allowance	Refunds
In-Flight Meals	Infant Travel Policy	Manage Flights
Wifi Facilities	Check Flight Status	In-Flight Entertainment
Missing Luggage	Travel Documents	Name Change Policy
Seat Upgrades	Duty Free Allowance	Sports Equipment

Book or Cancel Your Flight

If you haven’t booked your flight yet, drop by the office and the staff will help you get that sorted out. Plans change? No problem! They can also help you cancel or make adjustments to your booking. Whether it is a last-minute change or you just need a new date, they are ready to handle it all.

Manage Your Flight Booking

Life can throw curveballs, right? Whether you need to switch your flight dates, get a seat upgrade, or add an extra bag, the staff at the AirAsia Balikpapan Office are pros at handling these changes. They will guide you through the process so you’re not stressing about the details.

Check-in Assistance

Struggling to check in online or at the kiosk? Don’t worry! The staff at the AirAsia Office in Balikpapan can give you a hand, whether you are having tech trouble or just prefer that personal touch. They will make sure you are all set to board without the hassle.

Baggage Information

Wondering about baggage policies? The staff can explain how many bags you can take, what the extra charges are for more bags, and any restrictions (like size or weight limits). No surprises when it comes to your luggage!

Travel Policies

Got questions about refunds, cancellations, or extra fees? The Balikpapan office has all the up-to-date info you need, so you can travel without second-guessing. Whether you are curious about travel insurance or penalties for changes, they have got you covered.

Special Assistance

If you need extra help, whether it is mobility assistance, a wheelchair, or help for elderly passengers, just let the experts know ahead of time. They will make sure everything is arranged so you can travel smoothly and comfortably.

Travel with Pets

Planning to bring your furry friend along? The AirAsia Balikpapan Office can give you the full rundown on the airline’s pet policy—like costs, whether your pet can travel in the cabin or cargo, and any special precautions. You will know exactly what to expect before you travel with your pet.

Conclusion

Flyers can consult the knowledgeable members of the AirAsia Office in Balikpapan to make the travel comfortable as well as budget-friendly. They will be present beside you to help unless you land at your dream destination.

Balikpapan Airport Map Location Details

Frequently Asked Questions