China Southern Airlines Hong Kong Office
Planning a flight journey with the China Southern Airlines? Before you head to the airport, make sure you have everything sorted!
From baggage rules and check-in times to airport services and flight regulations, there is a lot to keep in mind. The good news? You don’t have to figure it all out alone. The China Southern Airlines Hong Kong Office is here to help! Professional staff is ready to answer your questions, guide you through booking, help you modify your journey at the last minute, explain travel rules, or help with adding special services to your trip.
Whether you are flying for the first time or the tenth, getting support from the local office can make everything feel much simpler. So, check out the contact details below and get the help you need to make your journey smooth!
Contact Information of China Southern Airlines Office in Hong Kong
The China Southern Airlines Hong Kong Office is located at a convenient place in the city to ensure you have easy access to help whenever you need it. If visiting the office is not your cup of tea, you can contact the team via call, email, or chat.
| China Southern Airlines Hong Kong Office Address | Unit B1/B3, 9/F, United Centre, 95 Queensway, Admiralty, Hong Kong. |
| China Southern Airlines Email Address | customerservice@csair.com, corporateairlinesoffice.com, or czsales@csair.ae |
| China Southern Airlines Hong Kong Email Address | hkgapcz@csair.com.hk |
| China Southern Airlines Hong Kong Office Contact Number | +852 2864 1226 |
| Working Hours | Everyday 24 Hours |
| Airport Name | Hong Kong International Airport |
| Official website of China Southern Airlines | https://www.csair.com/ |
| China Southern Airlines Online Check-in | https://www.csair.com/en/online/check_in/ |
| China Southern Airlines Flight Status | https://www.csair.com/en/online/flight_dynamic/ |
| https://www.facebook.com/CSAirGlobal | |
| https://x.com/CSAIRGlobal | |
| https://www.instagram.com/china_southern/# |
Services Offered to Passengers at the China Southern Airlines Hong Kong Office
When you visit or contact the China Southern Airlines Office in Hong Kong, you will be able to access a wide range of services designed to make your travel experience easier and more enjoyable.
Here’s what the loyal flyers can expect from this physical office:
Flight Bookings & Cancellations
Whether you are booking a new flight or changing an existing one, the representatives at the office can guide you through the process. They can help you understand ticket types, pricing, and other details that will help you make the right choice for your trip.
In case you need to cancel or reschedule your flight, the office team will shed light on the cancellation rules and refund options, if applicable.
Cabin Class Upgrades & Check-ins
Apart from bookings, the office team can assist with upgrading your cabin class, which includes extra legroom, better services, and more in-flight amenities. Not only this, you can also complete online check-in at the office to avoid hassles at the airport.
Baggage Allowance Information
It is important to know the baggage rules and restrictions of the China Southern Airlines before you get to the airport. So, you help you out, the China Southern Airlines Hong Kong Office can provide details on what items are allowed, the weight and size limits for your luggage, and any restricted items.
Special/Disability Services
The China Southern Airlines Office in Hong Kong offers special services for passengers who require assistance, such as wheelchair support, stretcher services, medical equipment, or even first aid. If you have any special needs, make sure to inform the office a day or two before your flight so they have enough time to make arrangements.
Assistance with Lost, Found, and Damage Items
If your luggage is lost, damaged, or delayed, you can report it to the local office. The team there can assist you by helping you track your bag and resolving the issue quickly. They will work attentively to help you recover your items and sure you don’t face unnecessary delays.
China Southern Airlines Airport Office in Hong Kong
Sometimes, situations arise when you need immediate help just before your flight. For issues such as last-minute bookings, missing boarding passes, needing special assistance, or just having questions about your flight, you can speak to the team members at the designated counters inside the airport.
- Name of the Airport: Hong Kong International Airport
- Address of the Airport: 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
- Operational Hours: 24 Hours daily
- Contact Number: +85221818888
- Email Address: customer@hkairport.com
China Southern Airlines Head Office / Headquarters Complete Details
While the city and airport offices are there to help with immediate concerns, sometimes you may need to contact the China Southern Airlines head office for more complex matters. The airline’s headquarters can assist you with a range of concerns that the city office might not handle directly.
| Head Office Address | No.68 Qixin Road, Baiyun District, Guangzhou |
| Phone Number | (8620) 8611-2480 |
| Fax Number | +86‑20‑8665 9040 |
| Email Address | ir@csair.com |
Fleet of the China Southern Airlines
China Southern Airlines takes the safety of its passengers seriously, so it maintains a modern fleet of planes. Each plane undergoes regular checks to make sure it is in top condition before your flight. Here’s a look at the types of planes in the airline’s fleet:
| Airbus Family | Active |
| A319neo | 9 in service (launch customer) |
| A320-200 | 96–106 active |
| A320neo | 50–59 active + ~7–16 on order |
| A321‑200 | 89–99 in service |
| A321neo | 63–83 active + 8–60 on order |
| A330-300 | 25–26 |
| A350‑900 | 20 |
| Boeing Family | Active |
| 737‑700 | 10–20 |
| 737‑800 | 153–163 |
| 737 MAX 8 | 33–34 + ~24–41 on order |
| 777‑300ER | 15 |
| 787‑8 | 10 (Marked for Retirement) |
| 787‑9 | 18–19 in service + 1–2 on order |
| COMAC (Chinese) Jets | Active |
| ARJ21‑700 | 30–34 units operating |
| C919 | 2–5 delivered, plus 95–103 on order |
| Cargo Fleet | Active |
| Boeing 777F | 17–19 freighters serving CSN Cargo |
Services Provided by China Southern Airlines Hong Kong Office
| Flight Booking | Flight Rescheduling |
| Ticket Cancellation | Loyalty Program |
| Baggage Assistance | Lost Baggage |
| Online Check-in | Cargo Services |
| Seat Selection | Group Booking |
| Special Assistance | Infant Travel |
| Inflight Meals | Pet Transport |
| Lounge Access | Airport Transfers |
| Travel Insurance | Travel Upgrades |
| Visa Guidance | Refund Processing |
Services Offered to Passengers at the China Southern Airlines Hong Kong Office
When you visit or contact the China Southern Airlines Office in Hong Kong, you will be able to access a wide range of services designed to make your travel experience easier and more enjoyable.
Here’s what the loyal flyers can expect from this physical office:
Flight Bookings & Cancellations
Whether you are booking a new flight or changing an existing one, the representatives at the office can guide you through the process. They can help you understand ticket types, pricing, and other details that will help you make the right choice for your trip.
In case you need to cancel or reschedule your flight, the office team will shed light on the cancellation rules and refund options, if applicable.
Cabin Class Upgrades & Check-ins
Apart from bookings, the office team can assist with upgrading your cabin class, which includes extra legroom, better services, and more in-flight amenities. Not only this, you can also complete online check-in at the office to avoid hassles at the airport.
Baggage Allowance Information
It is important to know the baggage rules and restrictions of the China Southern Airlines before you get to the airport. So, you help you out, the China Southern Airlines Hong Kong Office can provide details on what items are allowed, the weight and size limits for your luggage, and any restricted items.
Special/Disability Services
The China Southern Airlines Office in Hong Kong offers special services for passengers who require assistance, such as wheelchair support, stretcher services, medical equipment, or even first aid. If you have any special needs, make sure to inform the office a day or two before your flight so they have enough time to make arrangements.
Assistance with Lost, Found, and Damage Items
If your luggage is lost, damaged, or delayed, you can report it to the local office. The team there can assist you by helping you track your bag and resolving the issue quickly. They will work attentively to help you recover your items and sure you don’t face unnecessary delays.
Conclusion
Travel can be tricky if you are not prepared. So, you must consider visiting the China Southern Airlines Hong Kong Office in United States before the departure day approaches. Don’t wait for the last minute, dial their contact number right now to put forth your worries.
List of Worldwide China Southern Airlines Offices.
Hong Kong Airport Map location Details
Frequently Asked Questions
The China Southern Airlines office is located at Unit B1/B3, 9/F, United Centre, 95 Queensway, Admiralty, Hong Kong.
Yes, you can dial China Southern Airlines Hong Kong Office contact number +852 2864 1226 and get the answer to your travel-related problem.
You can either visit the office in person or contact the office through their official phone number or email during the operating hours.
The China Southern Airlines Office in Hong Kong is open from 08:00to 21:00 local time.
Yes, the office executives will help passengers with their flight check-ins.
Services offered at the China Southern Airlines city help center include flight bookings, cancellations, check-ins, baggage assistance, upgrades, and special services.
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