Cathay Pacific Bangkok Office in Thailand

Cathay Pacific Bangkok Office in Thailand

During holidays and peak season, airports have a heavy crowd, and flights get busy. However, the Cathay Pacific Bangkok Office in Thailand helps you to beat the rush with competent travel guidance and timely support. They always guide you about which is the best time for the booking process, how to avoid peak charges during the booking process, and also how to secure the priority check-in during the busy schedules.
They also assist you with the discount schemes, like a heavy discount probability period. Basically, they are prioritizing that you will not pay any kind of extra charge over the fare price, and the diligent team will also help in this.

If you plan to travel in a peak season, read this information before boarding the flight with Cathay Pacific.

Contact Information of Cathay Pacific Office in Bangkok, Thailand

The Cathay Pacific Bangkok Office is located at a convenient place in the city to ensure you have easy access to help whenever you need it. If visiting the office is not your cup of tea, you can contact the team via call, email, or chat.

Cathay Pacific Bangkok office AddressOne City Center, Unit 2, 33rd Floor, No. 548 Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330, Thailand
Email Addressmlereservations@cathaypacific.com, bkkfare@cathaypacific.com
Cathay Pacific Bangkok Contact Number+66 2 028 0957, 02‑787‑3366
Cathay Pacific Bangkok, Thailand Working Hours24 Hours
Airport NameSuvarnabhumi Airport
Official website of Cathay Pacifichttps://www.cathaypacific.com/
Cathay Pacific Online Check-inhttps://www.cathaypacific.com/cx/en_IN/faqs/check-in/online-check-in.html
Cathay Pacific Flight Statushttps://www.cathaypacific.com/cx/en_IN/prepare-trip/flight-status.html
Facebook Pagehttps://facebook.com/cathaypacificHK
Instagram Pagehttps://www.instagram.com/cathaypacific
Twitter Pagehttps://twitter.com/cathaypacific
YouTube Pagehttps://www.youtube.com/@cathaypacific

Visit the Airport too

Sometimes, situations arise when you need immediate help just before your flight. For issues such as last-minute bookings, missing boarding passes, needing special assistance, or just having questions about your flight, you can speak to the team members at the designated counters inside the airport.

  • Airport Name: Suvarnabhumi Airport
  • Airport Address: 999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand
  • Phone Number: +6621321888
  • Visiting hours: 24 Hours daily
  • Email Address: aotpr@airportthai.co.th

Fleet of the Cathay Pacific Airlines

Cathay Pacific takes the safety of its passengers seriously, so it maintains a modern fleet of planes. Each plane undergoes regular checks to make sure it is in top condition before your flight. Here’s a look at the types of planes in the airline’s fleet:

Airbus TypesIn ServiceNotes
Airbus A321neo16Narrow-body, deliveries until 2029
Airbus A330‑30043Working alongside new A330‑900neo
Airbus A350‑90030Long-haul workhorse
Airbus A350‑100018Premium flagship
Boeing 777‑30017Older fleet, still in service
Boeing 777‑300ER35Heavily used for long-haul, now retrofitted

Services Provided by Cathay Pacific Airlines Bangkok Office

Flight BookingTravel Insurance
Frequent FlyerSpecial Assistance
Online Check-inPet Travel
Cabin ClassesIn-flight Entertainment
Baggage AllowanceWi-Fi Services
Priority BoardingDuty-Free
Meal SelectionMobile App
Lounge AccessLost Baggage
Seat SelectionRefund Processing
Flight UpgradesVisa Assistance

Cathay Pacific Head Office / Headquarters Complete Details

While the city and airport offices are there to help with immediate concerns, sometimes you may need to contact the Cathay Pacific Airlines head office for more complex matters. The airline’s headquarters can assist you with a range of concerns that the city office might not handle directly.

Head Office AddressCathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong
Phone Number+800 2747 3333
Office Working Hours24 x 7
Email Addressengcal@cathaypacific.com

Services Offered to Passengers at the Cathay Pacific Bangkok Office

When you visit or contact the Cathay Pacific Office in Bangkok, you will be able to access a wide range of services designed to make your travel experience easier and more enjoyable. 

Here’s what the loyal flyers can expect from this physical office:

Flight Bookings & Cancellations

Whether you are booking a new flight or changing an existing one, the representatives at the office can guide you through the process. They can help you understand ticket types, pricing, and other details that will help you make the right choice for your trip.

In case you need to cancel or reschedule your flight, the office team will shed light on the cancellation rules and refund options, if applicable.

Cabin Class Upgrades & Check-ins

Apart from bookings, the office team can assist with upgrading your cabin class, which includes extra legroom, better services, and more in-flight amenities. Not only this, you can also complete online check-in at the office to avoid hassles at the airport.

Baggage Allowance Information

It is important to know the baggage rules and restrictions of the Cathay Pacific Airlines before you get to the airport. So, you help you out, the Cathay Pacific Bangkok Office can provide details on what items are allowed, the weight and size limits for your luggage, and any restricted items.

Special/Disability Services

The Cathay Pacific Office in Bangkok offers special services for passengers who require assistance, such as wheelchair support, stretcher services, medical equipment, or even first aid. If you have any special needs, make sure to inform the office a day or two before your flight so they have enough time to make arrangements.

Assistance with Lost, Found, and Damage Items

If your luggage is lost, damaged, or delayed, you can report it to the local office. The team there can assist you by helping you track your bag and resolving the issue quickly. They will work attentively to help you recover your items and sure you don’t face unnecessary delays

Bangkok Airport Map location Details

Peak season and busy flight schedules will not hinder your journey, which the Cathay Pacific Bangkok Office will carefully recognize. Still, if you have any doubts, please consult with the airline officials.

Frequently Asked Questions

Where is the Cathay Pacific Bangkok Office address?

The Cathay Pacific office is located at 11/F, Ploenchit Tower, 898 Ploenchit Road, Pathumwan, Lumpini, Bangkok 10330, Thailand .

Can I get help from the Cathay Pacific office over the phone?

Yes, you can dial Cathay Pacific Bangkok Office contact number 02‑787‑3366 and get the answer to your travel-related problem.

How can I connect with the Cathay Pacific Office in Bangkok?

You can either visit the office in person or contact the office through their official phone number or email during the operating hours.

What are the opening hours of the Cathay Pacific help center in Bangkok?

The Cathay Pacific Office in Bangkok is open from  Mon–Fri 08:30–17:30 (closed weekends & public holidays).

Can the Cathay Pacific Office staff assist me with flight check-ins?

Yes, the office executives will help passengers with their flight check-ins.

What services are offered at the Cathay Pacific Bangkok Office?

Services offered at the Cathay Pacific city help center include flight bookings, cancellations, check-ins, baggage assistance, upgrades, and special services.

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