China Southern Airlines Auckland Office in New Zealand
Before you head to the airport, stop by the China Southern Airlines Auckland Office and get all the important details you need. Whether you are booking a last-minute flight, curious about baggage rules, or wondering how to check in quickly, the staff at the office is ready to help.
From seat upgrades to understanding membership benefits, the team will guide you through the process. They are also experts on sharing highlights of traveling with pets or kids, so you will feel fully prepared.
Knowing where to go for answers can save you time and hassle at the airport. So, what are you waiting for? Check the address below and pay a visit to the China Southern Airlines office to make your journey smooth and stress-free.
Contact Information of China Southern Airlines Office in Auckland, New Zealand
The China Southern Airlines Auckland Office is located at a convenient place in the city to ensure you have easy access to help whenever you need it. If visiting the office is not your cup of tea, you can contact the team via call, email, or chat.
| China Southern Airlines Auckland Office Address | Room G, 20 Mezzanine Floor, Auckland Airport International Terminal, New Zealand 2150 |
| China Southern Airlines Email Address | customerservice@csair.com |
| China Southern Airlines Auckland Office Contact Number | +64 800 895 539 |
| Working Hours | Monday to Friday from 10:00 AM to 6:00 PM |
| Airport Name | Auckland International Airport |
| Official website of China Southern Airlines | https://www.csair.com/ |
| China Southern Airlines Online Check-in | https://www.csair.com/en/online/check_in/ |
| China Southern Airlines Flight Status | https://www.csair.com/en/online/flight_dynamic/ |
| https://www.facebook.com/CSAirGlobal | |
| https://x.com/CSAIRGlobal | |
| https://www.instagram.com/china_southern/# |
China Southern Airlines Airport Office in Auckland
Sometimes, situations arise when you need immediate help just before your flight. For issues such as last-minute bookings, missing boarding passes, needing special assistance, or just having questions about your flight, you can speak to the team members at the designated counters inside the airport.
- Name of the Airport: Auckland Airport
- Address of the Airport: Ray Emery Drive, Māngere, Auckland 2022, New Zealand
- Operational Hours: 24 Hours daily.
- Contact Number: +6492750789
- Email Address: aklapt@csair.co.nz
China Southern Airlines Head Office / Headquarters Complete Details
While the city and airport offices are there to help with immediate concerns, sometimes you may need to contact the China Southern Airlines head office for more complex matters. The airline’s headquarters can assist you with a range of concerns that the city office might not handle directly.
| Head Office Address | No.68 Qixin Road, Baiyun District, Guangzhou |
| Phone Number | (8620) 8611-2480 |
| Fax Number | +86‑20‑8665 9040 |
| Email Address | ir@csair.com |
Fleet of the China Southern Airlines
China Southern Airlines takes the safety of its passengers seriously, so it maintains a modern fleet of planes. Each plane undergoes regular checks to make sure it is in top condition before your flight. Here’s a look at the types of planes in the airline’s fleet:
| Airbus Family | Active |
| A319neo | 9 in service (launch customer) |
| A320-200 | 96–106 active |
| A320neo | 50–59 active + ~7–16 on order |
| A321‑200 | 89–99 in service |
| A321neo | 63–83 active + 8–60 on order |
| A330-300 | 25–26 |
| A350‑900 | 20 |
| Boeing Family | Active |
| 737‑700 | 10–20 |
| 737‑800 | 153–163 |
| 737 MAX 8 | 33–34 + ~24–41 on order |
| 777‑300ER | 15 |
| 787‑8 | 10 (Marked for Retirement) |
| 787‑9 | 18–19 in service + 1–2 on order |
| COMAC (Chinese) Jets | Active |
| ARJ21‑700 | 30–34 units operating |
| C919 | 2–5 delivered, plus 95–103 on order |
| Cargo Fleet | Active |
| Boeing 777F | 17–19 freighters serving CSN Cargo |
Services Offered to Passengers at the China Southern Airlines Auckland Office
When you visit or contact the China Southern Airlines Office in Auckland, you will be able to access a wide range of services designed to make your travel experience easier and more enjoyable.
Here’s what the loyal flyers can expect from this physical office:
Flight Bookings & Cancellations
Whether you are booking a new flight or changing an existing one, the representatives at the office can guide you through the process. They can help you understand ticket types, pricing, and other details that will help you make the right choice for your trip.
In case you need to cancel or reschedule your flight, the office team will shed light on the cancellation rules and refund options, if applicable.
Cabin Class Upgrades & Check-ins
Apart from bookings, the office team can assist with upgrading your cabin class, which includes extra legroom, better services, and more in-flight amenities. Not only this, you can also complete online check-in at the office to avoid hassles at the airport.
Baggage Allowance Information
It is important to know the baggage rules and restrictions of the China Southern Airlines before you get to the airport. So, you help you out, the China Southern Airlines Auckland Office can provide details on what items are allowed, the weight and size limits for your luggage, and any restricted items.
Special/Disability Services
The China Southern Airlines Office in Auckland offers special services for passengers who require assistance, such as wheelchair support, stretcher services, medical equipment, or even first aid. If you have any special needs, make sure to inform the office a day or two before your flight so they have enough time to make arrangements.
Assistance with Lost, Found, and Damage Items
If your luggage is lost, damaged, or delayed, you can report it to the local office. The team there can assist you by helping you track your bag and resolving the issue quickly. They will work attentively to help you recover your items and sure you don’t face unnecessary delays.
Conclusion
Stopping by the China Southern Airlines Auckland Office in New Zealand is highly recommended if you want to enjoy stress-free air travel. The representatives present there will share the essential information that will significantly contribute to a well-organized trip. Bon Voyage!
Auckland Airport Map location Details
Frequently Asked Questions
The China Southern Airlines office is located at Ground Floor, 9 Nelson Street, Auckland 1010, New Zealand.
Yes, you can dial China Southern Airlines Auckland Office contact number : +64 9 3020666,Toll‑free (NZ): 0800 895 539 and get the answer to your travel-related problem.
You can either visit the office in person or contact the office through their official phone number or email during the operating hours.
The China Southern Airlines Office in Auckland is open from Monday–Friday, 10 am–6 pm; closed weekends & public holidays.
Yes, the office executives will help passengers with their flight check-ins.
Services offered at the China Southern Airlines city help center include flight bookings, cancellations, check-ins, baggage assistance, upgrades, and special services.
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